Help Centre

Learn how to get the best from our banking channels here. Find out more visit UBA Youtube channel

Find out how to stay safe online and while using our products. Find out more Security Center

Find out how to avoid sites that pretend to represent UBA Group, or any of our subsidiaries, avoid advance fee scams. Find out more at Security Center

Click me

Avoid choosing easily guessed words or numbers. Avoid writing your Sign-In information in a place where others can view it.
Use the “Sign Out” button to sign out from Online Account Access upon completion of your session and close your browser.
Do not use email for account-specific questions. Email is not normally encrypted and your account information could be intercepted.
Review your statement information regularly for unauthorised transactions.

• 1. Do your own safety checks—Before installing a new app, read other users’ reviews to see if the app is safe and does what it claims to do. Be extra wary of “free apps” distributed through little known sites, or via links sent by email or text message.
• 2. Read the permissions first—We know—wading through all the legalese that comes with app permissions can be tiresome, but it is well worth your while. Make sure that the app won’t invade your privacy by accessing information it doesn’t need, like your contacts, camera, or keystrokes. Pay special attention to any mention of paid services, like premium text messages, so you know what you are agreeing to.
• 3. Limit your install options—Stick to using the official Google Play store or a reputable store like the Amazon App Store. (Although using the Play or Amazon stores is no guarantee that all the apps there are safe, they tend to have more users and more reviews to base your decisions on.One quick and easy way to avoid unsafe apps is to make sure that the “install from unknown sources” setting remains in the off position. This prevents you from installing applications from anywhere other than the Play store.
• 4. Limit your app use—Only install apps you need and use regularly. If you no longer use an app, uninstall it to keep it from accessing your information unnecessarily. This will help you save memory, and reduce your exposure to potential risks. For apps that you do use, limit their access to personal information so that they only access what they need to function properly. For example, a weather app doesn’t need access to your photos.
• 5. Use mobile security—Comprehensive protection, like McAfee Mobile Security, can help guard against viruses, malware, device theft and other threats. It can also help you understand how your apps are using your personal information.
  culled from McAfee.