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hi my name is Gary with that joint todays quick tip video is going to be on how to retrieve your username and password some of us may have multiple accounts while others simply just forgot their username and password these simple steps will allow you to retrieve your username and password so lets begin at the home page click register log in at the top of the page once you click that tab it will bring you to the login page where you can enter it your username and password theres a link for forgotten username and password click the forgot username and password a new window will appear that will ask you to enter your user name or email address associated with the account if you enter the correct information you will be given a success message stating that within a few minutes you will receive a message with your login information that will be sent to the email address we have on file if the information entered was incorrect you will be given a message user and email not found in the sy