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GT eToken Mobile App

The GT eToken is a mobile application for generating One Time Passwords (OTPs) used in authenticating electronic transactions.

A one-time password (OTP) is a secure and automatically generated string of characters that authenticates the user for login and/or electronic transaction completion. Electronic transactions include (but may not be limited to) web, internet banking and mobile banking transactions, where you are required to enter a 6-digit token-generated code.

A one-time password (OTP) generated from your GT eToken App can be used as an alternative to or alongside the GTBank hardware token device.

Activating Your GT eToken app

To activate your GT eToken app, select your customer type and choose your preferred activation method:

Debit Card: Provide your user credential (e.g. Account number, User ID, Phone or Email), the last eight (8) digits of your GTBank debit card & your debit card PIN.

Hardware Token: Provide your user Credential and the 6-digit OTP generated by your GTBank hardware token device.

Authorization Code: To get a 9-digit authorization code, call GTCONNECT contact centre on 080 2900 2900 or 080 3900 3900. To activate your GT eToken app using this method, enter any of your user credentials and your authorization code.

Your data ID will be verified to complete the activation.


Using Your GT eToken app

Once your app is activated, you can create a unique 4-digit PIN that will be used for subsequent log in to the application and enjoy 24/7 banking.