Carrying out banking transactions shouldn't be a hassle or dependent on time and location . What could be better than a fast , convenient and secure way to achieve this? Dial *329#, register using any phone type and carry out your transactions on the go – even when you do not have data!

 

What would you like to do?

  • Dial *329*911# 
  • Select 1 for USSD Account 
  • Select 2 for Bank Account 
  • Enter Mobile Number or Bank Account Number 
  • Confirm blocking of displayed Mobile Number/Bank Account and enter USSD 4 digit PIN 
  • Dial *329*Amount# to top-up your mobile phone.
  • Dial *329*Account/CustomerID# and select your preferred internet service provider.
  • Dial *329*Amount*Mobile number# to top-up other mobile phones.
  • Dial *329*Amount*Account number# to transfer funds.
  • Dial *329*00# to check balance. 
  • Dial *329*0# to reset PIN or reset/create transaction code.
  • Dial *329*1*Mobile Number# to buy data on any phone.
  • Dial *329#, select self-service, select card management, select block card to block debit card
  • Dial *329#, select self-service, select block account to block account
  • Dial *329#, select self-service, select link BVN to link BVN
  • Dial *329#, select statement, select full statement, then select duration (up to 6 months). Your statement will be sent to your registered email address instantly.
  • Dial *329#, select statement then select mini statement to view your last five (5) transactions instantly.
  • Dial *329*3*Amount*Meter No# or *329*3*Amount*AccountID# to make your electricity bill payments.
  • Block USSD Profile or Block Bank Account- *329*911# (Dial from either Registered or Unregistered number) See More
  • Dial *329*Amount*SmartcardNo# to pay for Startimes
  • Dial *329*2*Amount*SmartcardNo# to pay for DSTV/GOTV.

Do you know that you need a Transaction Code to transfer up to N500,000.00 daily? If you have not created your transaction code, simply follow these simple steps: 

  1. Dial *329*0# 
  2. Select Create/Reset code 
  3. Select your ATM Card (for customers with multiple cards) 
  4. Enter your ATM Card PIN 
  5. Create a 4-digit Transaction Code e.g. 1234 
  6. Enter your USSD PIN 
  7. Transaction code created successfully 

For Dispute Resolution, see steps below:

  1. Dial *329# on your mobile phone
  2. Select Self-Services from the menu
  3. Select Dispute Resolution, then proceed to choose your account

TERMS AND CONDITIONS