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Hi. This is Frank from TracFone Wireless. Thank you for reaching out to us. For Feature Phones: Tracfone airtime is issued in unit increments. All calls are charged at a rate of one (1) unit per minute. With some older Tracfone handset models, roaming calls (refer to the Roaming Section of these Terms) are charged at the rate of two (2) units per minute. There is no additional charge for nationwide long distance or for international long distance, in eligible Plans, to countries designated at tracfone.com. The rate to send or receive a text message varies by Tracfone handset model and is disclosed on your Tracfone package. For most feature phones, the rate to send or open a text message is 0.3 units. For Smartphones: Smartphones have separate buckets of units for voice calls, text messaging and data usage. Voice calls are charged at the rate of one (1) unit per minute. Text messages are charged at the rate of one (1) unit per text. Data is charged based on actual usage. Tracfone service does not allow international text messaging. Attempting to send international messages could result in Service deactivation. Minutes are deducted for all incoming and outgoing calls, including incoming call waiting calls, simultaneous calls, toll free calls, and calls to 411, 611, Customer Care, and your voice mail. For simultaneous calls, such as incoming call waiting and 3-way calling (where available) minutes will be deducted for each call. Minutes are not deducted for calls to 911. For outbound calls, you may be charged minutes for incomplete, busy, or no answer calls. Minutes are deducted in full unit increments. Partial minutes are rounded up to the next minute. No credit is given for dropped calls. If you are using a feature phone, minutes will also be deducted for use of other services such as text messaging and accessing the Tracfone Mobile Web (“WAP”).
Sorry, there was a problem. Please try again later.Yes, incoming call minutes are charged your account minutes. If you don't want that, you need a different Tracfone plan. Unlimited Talk and Text plud 1 GB Data for 30 days is $20. https://www.bestbuy.com/site/tracfone-20-smartphone-unlimited-talk-text-plus-1-gb-plan-email-delivery-digital/6391411.p?skuId=6391411 There are others.
Sorry, there was a problem. Please try again later.Yes, both incoming and outgoing calls count as minutes used.
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