Mobile data not working? 5 ways you can fix the issue

If you often find yourself struggling with mobile data issues, read on. We might just have something that you can use the next time you find yourself in a dire situation.

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In Short

  • If you use a physical SIM card, try removing it from your device and inserting it back
  • If you use two SIM cards, it is a good idea to enable the option on your phone to choose from the best available network.
  • Turn on the airplane mode for a few minutes and then turn it off again

The 5G services in India were officially rolled out in October 2022 and telecom providers Jio, Vi, and Airtel were the forerunners at the time of the launch. While some people are enjoying the high speed internet via 5G, there are others who struggle to find connectivity, even in metropolitan cities. Too often has that mobile data ditched us and all we're left with are those annoying loading screens and no internet connection pop-up messages. If you often find yourself struggling with mobile data issues, read on. We might just have something that you can use the next time you find yourself in a dire situation.

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While there is no magic trick to get your mobile data up and running for sure, here are certain tips that you can try out. Of course, ‘trying to turn it off and on again’ is one of the first things that we do but in case this good old mantra fails, here are some tips that might be useful.

1. Turn on airplane mode or restart your phone

In the good old days, we could take out the batteries of the phone and put them back on again in case of any network issue and that did the trick for fixing mobile connectivity, phone hangups, and whatnot. While it is no longer possible to take out a phone’s battery, what you can do is turn on the airplane mode for a few minutes and then turn it off again. In most cases, toggling the airplane mode works as a quick trick for fixing mobile data networks.

If, however, the airplane mode trick doesn’t work for you, try switching off your phone and turning it back on after a few minutes.

2. Re-insert your SIM card

If you use a physical SIM card, removing it from your device and inserting it back in might just be what works best and solve your problem instantaneously.

3. Enable switching between networks

If you use two SIM cards, it is a good idea to enable the option on your phone to choose from the best available network. Here’s how to do it:

For iPhone users-

  • Go to settings> Mobile Data
  • Click on Mobile Data
  • Tap on the option ‘Allow Mobile Data Switching’

For Android users

  • Go to settings and choose mobile network
  • Click on SIM management
  • Enable the Switch data connection during calls option

4. Check your mobile network limit

Sometimes, when you use up a lot of your mobile data, the daily limit gets exhausted and it results in the mobile data not working. Almost all service providers send a text alert when your mobile data limit for the day is about to end or has ended. Keep an eye out for such messages and choose a plan that suits your needs the best.

5. Ensure your phone is updated

People tend to skip software updates, deeming them unnecessary. While not every software update will have something big enough in store, all updates are essential. If your phone’s mobile data isn’t working and you haven’t updated your phone in a long time, there’s a good chance that you missed out on an important update that boosts connectivity. Update your phone from the settings menu and hope for the best.

If none of these tricks work, it is always a good idea to get in touch with your service provider and let them know about the issues that you are facing. In case something is wrong with your account or the SIM that you’re using, they will help you with the issue.