FAQ

How To Check My Dstv Subscription

View your balance by logging into the MyDStv section of the DStv website, on the MyDStv app or by typing in ‘Check Balance’ on WhatsApp. Dial *120*68584# and follow the prompts. Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent .

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How Do I Check My Dstv Payment Status?

0:000:40My DStv – Check your Balance DIY – YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd click on view my balance keep your decoder switched on with the smart card inserted. So it canMoreAnd click on view my balance keep your decoder switched on with the smart card inserted. So it can receive the reset command. After you have paid quick. And easy self-service with DSTV .

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What Is The Ussd Code For Dstv Subscription?

Through USSD Code To subscribe and renew your DStv Subscription, you can use the USSD code by dialing *389*9*smartcard number# on your phone. Select DStv from the menu that will appear on your screen. Then, select your package; DStv Premium, Padi, Confam, Compact, Compact+, or Yanga .

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What Is The Sms Code For Dstv?

Send the message to the Dstv Nigeria SMS shortcode 30333. You will receive a confirmation message informing you the request is being processed.

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How Can I Login To My Dstv Account?

A customer can sign into the DStv website or DStv app and select “Manage Account Links”.

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How Do I Check Mydstv Balance On Whatsapp?

DStv on WhatsApp Save our WhatsApp number (060 060 3788) as DStv South Africa and start interacting with us by saying hello.

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How Do I Check Mydstv Account Number?

0:003:07How To Check Dstv Account Number | Pbteck Info – YouTubeYouTubeStart of suggested clipEnd of suggested clipThat you are facing on your decoder. If you can’t find it on the decoder. All you have to do is toMoreThat you are facing on your decoder. If you can’t find it on the decoder. All you have to do is to pick up your remotes your DST remote .

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How Do I Use My Dstv Subscription On My Phone?

1:123:43How To Watch DSTV Live TV On Any Smartphone Or PC In 2023 – YouTubeYouTubeStart of suggested clipEnd of suggested clipAs we go step number two link your DStv. Account at this point you have to add the DStv smart cardMoreAs we go step number two link your DStv. Account at this point you have to add the DStv smart card number. If you can’t do this then you won’t be able to watch. Anything .

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How Do I Change My Dstv Package Using Ussd?

0:000:30How to upgrade your DStv package whenever you want – YouTubeYouTubeStart of suggested clipEnd of suggested clipExperience simply tap on change package. Then select the dstv package of your choice. Follow theMoreExperience simply tap on change package. Then select the dstv package of your choice. Follow the easy steps to confirm the change .

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How Do I Change My Dstv Package Using Ussd Code?

or dial *142*6688*2# to upgrade your package.

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What Is Dstv Whatsapp Number?

060 060 3788

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Can I Use Someone Else’S Dstv Account?

Each DStv account is unique to a customer as it is representative of the agreement that the customer has entered into with us. Decoders can be moved between customer accounts via the change of ownership process.

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How Do I Check My Dstv Balance With Ussd Code?

View your balance by logging into the MyDStv section of the DStv website, on the MyDStv app or by typing in ‘Check Balance’ on WhatsApp. Dial *120*68584# and follow the prompts. Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent.

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Can I Change My Dstv Package Anytime?

You can upgrade your account immediately and will be billed on your next payment date. Downgrades are scheduled and will only take effect on your next payment date. You account needs to be up to date and fully paid for the scheduled downgrade to take place.

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How Do I Change My Payment Details On Dstv?

H o w t o e d i t D s t v c h a n g e o f b a n k i n g d e t a i l s f o r m o n l i n e S i g n u p a n d l o g i n t o y o u r a c c o u n t . L o g i n t o t h e e d i t o r u s i n g y o u r c r e d e n t i a l s o r c l i c k C r e a t e f r e e a c c o u n t t o e v a l u a t e t h e t o o l ‘ s f e a t u r e s . A d d t h e D s t v c h a n g e o f b a n k i n g d e t a i l s f o r m f o r e d i t i n g . . . . M o d i f y y o u r f i l e . . . . F i n i s h r e d a c t i n g t h e f o r m .

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How Do I Pay My Dstv Online With Ussd?

Standard Bank USSDDial *120*2345#Reply 1 to login / register.Enter your customer-selected PIN (CSP)Reply 2 for payments and transfers.Reply 6 to pay MyBills.Reply 1 to pay bill.Reply 1 to select DStv Subscription.Reply 2 to pay other amount.

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How Do I Cancel My Dstv Subscription?

Go to My Products on the website and select the package you would like to manage. Look for the Disconnect icon and schedule your disconnection. You can also do this on the MyDStv App and via WhatsApp. Should you wish to reconnect your services you can do that via the same digital platforms.

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How Do I Activate My Dstv After Payment?

To readily activate your subscription after making payment, send “RA Smart Card Number” to 30333. Example, if your smartcard number is 0123456789, so text “RA 0123456789” to 30333.

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Can I Change My Dstv Package On Whatsapp?

upgrade your subscription, fix error code, make. payment, change your package, and even rent. BoxOffice movies all by yourself. Simply send “Hi” to 0242426050 to get started.

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How Do I Set Free Channels On My Dstv Decoder?

Tune your DSTV decoder for FREE channels instructions: Select “Network 2 Setup” NB: Leave “Network 1 Setup (Home)” unchanged!! Set Signal Setup to “Enabled” by selecting it, and moving left or right Set Frequency to “12522” Set Symbol Rate to “27500″ Set Polarization to “Vertical”

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How Can I Chat With Dstv Customer Care?

Use Live Chat This service is available Monday to Sunday, from 07:00 to 00:00 during the national lockdown. Because of the precautions we have taken to protect our staff during the lockdown period, you may experience some delays to service you. You can also use WhatsApp (060 060 3788).

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What Happens If I Don’T Pay My Dstv Account?

Your access to DStv will run from the date on which you pay your subscription. If the prescribed period ends and we have not received another payment from you, we may disconnect your access to DStv.

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How Do I Clear My Dstv Payment Error?

0:010:49How To Fix E16 Errors on DStv – It only takes a few minutes … – YouTubeYouTubeStart of suggested clipEnd of suggested clipThen choose clear error codes. Select e16 and then clear error. And there you have it clearing e16MoreThen choose clear error codes. Select e16 and then clear error. And there you have it clearing e16 from self-service made easy .

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How Do I Change The Date On My Dstv?

Press MENU to display the Main Menu. Select “Advanced Options” and press OK, then select the “Local Time” option and press OK. If you want to change the time, select the options and press OK. Use the LEFT and RIGHT arrows to change the options .

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How Long Does It Take For Dstv Payment To Reflect?

within 15 minutes

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How Do I Reconnect My Dstv Now After Payment?

How do I reconnect?
You can use any of the normal ways to reconnect your package, including downloading the MyDStv App or by clicking payat.io/dstv/ or WhatsApp “Hello” to 0600603788.

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What Happens If I Pay My Dstv Twice?

That amount will stay on your account as credit for. example if you pay DStv Access subscription fee twice. in a single month that means next month you won’t. pay.

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What Happens If You Don’T Pay Dstv On Due Date?

Your access to DStv will run from the date on which you pay your subscription. If the prescribed period ends and we have not received another payment from you, we may disconnect your access to DStv.

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How Can I Chat With Dstv Customer Care?

Use Live Chat This service is available Monday to Sunday, from 07:00 to 00:00 during the national lockdown. Because of the precautions we have taken to protect our staff during the lockdown period, you may experience some delays to service you. You can also use WhatsApp (060 060 3788).

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How Do I Get My Dstv Signal Back?

F i x a D S t v n o s i g n a l e r r o r b y f o l l o w i n g t h e s t e p s b e l o w : S t e p 1 : C h e c k y o u r D S t v c o n n e c t i o n c a b l e s . T h i s i s o n e o f t h e e a s i e s t c h e c k s y o u c a n d o o n y o u r o w n . . . . S t e p 2 : R e b o o t y o u r d e c o d e r . . . . S t e p 3 : I n s p e c t y o u r D S t v s a t e l l i t e d i s h . . . . S t e p 4 : C h e c k y o u r L N B . . . . S t e p 5 : C a l l t h e a p p r o v e d D S t v i n s t a l l e r .

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How Do I Contact Dstv Customer Care In Nigeria?

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How Much Is New Dstv In Nigeria?

According to the memo, the premium package on DSTV will increase to N29,500 from N24,500. Compact Plus which cost N16,600 before will now go for N19,800 while Compact will cost N12,500 instead of N10,500. Confam will cost N7,400 and no longer N6,200, while Yanga subscribers will pay N4,200 as against N3,500 .

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