FAQ

How To Transfer Money To My Jumia Wallet

Jumia Account can only be funded currently from refunds for orders you make on Jumia or from cashbacks .

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How Can I Fund My Jumia Account?

Jumia Account can only be funded currently from refunds for orders you make on Jumia or from cashbacks.

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Can I Withdraw My Jumia Store Credit?

Log in to your JumiaPay account (details can be found in the JumiaPay email you received regarding the refund); On your dashboard, you will see the total refund value in Your Wallet Account • Click the “Withdraw” button; Select whether to withdraw by transferring to a bank account or to a credit/debit card .

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How Do I Get My Money From Jumia?

R e c e i v e a u t o m a t i c a l l y t h e m o n e y o n y o u r b a n k a c c o u n t O n c e t h e p a y m e n t i s d u e , J u m i a w i l l a u t o m a t i c a l l y s e n d i t t o y o u r b a n k a c c o u n t m e n t i o n e d i n “ Y o u r P r o f i l e ” . Y o u c a n f i n d i n y o u r “ A c c o u n t S t a t e m e n t s ” t h e d e t a i l o f a l l p a y m e n t s a d d e d ( c r e d i t ) o r d e d u c t e d ( d e b i t ) f r o m y o u r a c c o u n t .

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Does Jumia Refund Money?

If the item is lost by Jumia, or if Jumia is unable to return your item within 30 days, Jumia will refund you (see here below “5 .

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Can I Pay Cash To Jumia?

Pay for all your Jumia orders on delivery with. JumiaPay, cash, or card.

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What Is A Jumiapay Account?

JumiaPay – Your No. 1 Online Shopping Payment Method! Jumia Nigeria is introducing the JumiaPay option that allows you to shop for a wide range of products in the comfort of your home with guaranteed security for all your online transactions .

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How To Use Jumia Store Credit For Airtime?

Recharging Your Phone Takes a Few Easy Steps:Sign up or log in using your email address and password.Select ‘Airtime’ from the list of services.Select your mobile network.Enter your phone number and the amount you wish to top-up.

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How Long Does It Take To Withdraw From Jumia?

Conversation. Hello there, May we confirm of you made a withdrawal from your Jumia Pay account?
If yes, kindly be informed that it may take 1-3 business days for the withdrawn value to reflect in your bank account. Feel free to reach out to us via DM for further assistance .

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Can I Contact Jumia On Whatsapp?

Jumia Nigeria is now accessible via various chat platforms like Blackberry Messenger, WeChat, Whatsapp and PalmChat!

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How Can I Receive Dollar Payment In Nigeria?

Cash Pick-up This method is recommended for people who prefer receiving their dollars in paper cash. Services like Western Union, Small World, Remitly, or World Remit allow shippers to Nigeria to select this method, where US dollars can be tracked and securely delivered to any local pick-up destination in Nigeria.

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How Do I Contact Jumiapay?

We are here to assist you. For customer support, send us a message with your order number. Need help placing an order?
Call 07006000000.

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Is Jumiapay An App?

Loans Are only Available through JumiaPay’s Android App for Now. How to Apply for a Loan: Visit the JumiaPay Android app.

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Is It Safe To Buy From Jumia?

Yes, Jumia is reliable. You can trust them. Jumia is an African e-commerce platform founded in 2012, often referred to as the “Amazon of Africa.” It provides a marketplace for sellers to list and sell their products, while customers can browse and purchase a wide range of items online.

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Why Are Jumia Products Cheap?

Being that Jumia Nigeria is the biggest online retail store in Nigeria, accessible and patronized daily by tons of Nigerians nationwide, it only adds up that unlike the others, Jumia Nigeria can now afford to plummet profit margins and provide lesser priced products to customers due to a reduced overall operating cost. …

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How Do I Pay On Jumia Nigeria?

1 – P l a c e a n o r d e r . 2 – S e l e c t J u m i a P a y a s t h e p a y m e n t o p t i o n a n d c o n f i r m y o u r o r d e r . 3 – E n t e r y o u r c r e d i t c a r d n u m b e r o r y o u r b a n k d e t a i l s . 4 – C l i c k o n « P a y N o w » 5 – Y o u r o r d e r i s c o n f i r m e d , i t w i l l s o o n b e d e l i v e r e d t o y o u r d o o r s t e p .

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Do I Pay To Sell On Jumia?

How much does it cost to sell on Jumia?
The registration on Jumia is free for all the vendors. For each sale you make via our platform, you will be charged a fee depending on the delivery method chosen and the category of your products.

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What Is The Use Of Jumiapay?

Recharge your phone, pay utility bills, make hotel reservations, book a ride, order food from your favorite restaurants and more all on JumiaPay. Pay zero service fee on all your utility bills. Pay zero service fee on utility bills like DSTV, GoTV, Startimes, Smile, Swift, Spectranet, and electricity bills.

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Can I Pay Installments On Jumia?

With Jumia Flex, you can buy high-end devices like the iPhone X, Samsung S9+, MacBook Pro and more on a flexible payment plan by paying a fraction of the cost upfront and paying the balance monthly .

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How Can I Transfer My Airtime To Cash?

H o w t o S e l l A i r t i m e T o C a s h W i t h P r e s t m i t C r e a t e A c c o u n t . R e g i s t e r a P r e s t m i t a c c o u n t i n l e s s t h a n a m i n u t e . S e l e c t N e t w o r k . S e l e c t t h e n e t w o r k y o u w a n t t o s e l l f r o m . E n t e r t h e A m o u n t . E n t e r t h e a m o u n t o f a i r t i m e y o u w a n t t o s e l l . G e t P a i d . W a i t f o r c o n f i r m a t i o n a n d g e t y o u r p a y m e n t .

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How Do I Transfer Airtime Credit?

Code to Transfer Airtime on MTNDial *777#Select option “1” – Transfer Airtime.Type the Recipient Number. (i.e the number you want to transfer your airtime to)Type the amount you want to transfer.Enter your PIN (You can use your new transfer pin if you’ve already reset it. If not, use the MTN default transfer pin).

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How To Convert Airtime Credit To Cash In Nigeria?

How to Convert MTN, Glo, Airtel, and 9mobile Airtime to Cash in Less Than 5 minutes in NigeriaRegister on gosub.ng if you don’t have an account or log in if you already have an account.Click on the Airtime menu, then click on the Airtime to Cash sub-menu.Fill the Airtime to Cash form.Submit your request.

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How Much Is Daily Withdrawal In Nigeria?

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How To Sell Fast On Jumia?

Y o u h a v e 2 c o m p l e m e n t a r y w a y s t o g r o w y o u r s a l e s o n J u m i a : I m p r o v e o n t h e 3 k e y f o l l o w i n g f a c t o r s . G o o d i m a g e q u a l i t y a n d d e t a i l e d p r o d u c t d e s c r i p t i o n . C o m p e t i t i v e p r i c e . . . . U s e J u m i a S e r v i c e s . ● M a r k e t i n g 🡺 J o i n o u r p r o m o t i o n s a n d c a t c h m o r e p o t e n t i a l c u s t o m e r s – C o n t e n t V a l u e A d d e d S e r v i c e .

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Can I Order From Jumia And Get It Same Day?

Shopping on Jumia Has Never Been More Convenient. When waiting is not an option, you can get any item delivered same day from Jumia. Order by 10 A.M. for same day delivery, Monday through Saturday.

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Can Someone Else Pick Up My Jumia Order?

Can someone receive on my behalf?
If you know you won’t be available to make the pickup from the pickup station, you can send a representative to pickup on your behalf. Your representative would need to present a copy of your valid ID (see above), signed by you.

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Does Jumia Work On Sunday?

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How Do I Report A Problem To Jumia?

Generally, we suggest that you contact the merchant first – in many cases, a misunderstanding can be resolved this way the easiest. If this does not solve your problem, we are here to help. Contact us at [email protected].

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Can I Contact Jumia On Whatsapp?

Jumia Nigeria is now accessible via various chat platforms like Blackberry Messenger, WeChat, Whatsapp and PalmChat!

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How To Pay Online In Nigeria?

Online payment platforms Online payment platforms have also become increasingly popular in Nigeria, with platforms like PayPal, Flutterwave, and Paystack leading the way. These platforms offer a secure payment gateway that enables individuals to make payments using their debit or credit cards or through mobile banking.

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How Do I Access My Jumia Seller Account?

On your Browser, type and use the password you created from the email received from Jumia SellerCenter.

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How To Use Jumia Store Credit To Buy Airtime?

Recharging Your Phone Takes a Few Easy Steps:Sign up or log in using your email address and password.Select ‘Airtime’ from the list of services.Select your mobile network.Enter your phone number and the amount you wish to top-up.

Takedown request | View complete answer on pay.jumia.com.ng
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